Wednesday,  October 28, 2020  9:55 am

Transat announces inclusion of COVID-19 insurance in flights & packages

Transat announces inclusion of COVID-19 insurance in flights & packages
Pax Global Media

Transat has announced that its customers will now be able to benefit from a COVID-19 Emergency Medical Certificate of Insurance. 

Offered through Manulife, this insurance plan is designed to cover emergency medical and quarantine expenses at destination, in addition to providing assistance if COVID-19 is contracted during the trip.

Eligible customers who book a roundtrip flight from Canada to an international Air Transat destination or a Transat package to Mexico, Central or South America, or the Caribbean, from September 25 to October 31, 2020, for stays of up to 21 days, for departures between October 1, 2020, and April 30, 2021, will be covered by this insurance at no extra cost. 

It will automatically be included in the purchase of the flight or package, whether it is made at a travel agency, online or through Transat’s Customer Contact Centre.

“The travel industry has been transforming at a frantic pace in recent months, and we are listening to our customers’ expectations in order to offer them programs and solutions adapted to the new realities,” says Annick Guérard, Chief Operating Officer of Transat. “The introduction of a free and automatic COVID-19 medical insurance and assistance plan included in our flights and packages, combined with our rigorous health and safety program, Traveller Care, demonstrates our desire to allow our customers to carry out their travel plans despite the uncertainties related to the pandemic.”

The COVID-19 Emergency Medical Certificate of Insurance, offered through Manulife with the purchase of a roundtrip Air Transat flight or Transat package, includes:

  • Emergency medical insurance, which covers up to CA $200,000 per insured person for medical and hospital expenses that may be incurred as a result of a positive COVID-19 test result during the trip
  • Coverage of accommodation costs caused by quarantine or isolation due to a positive COVID-19 test result during the trip, up to CA $150 a day per insured person or CA $300 a day per family, for a maximum of 14 days  

“Our top priority remains the health and safety of our customers, employees, partners and communities,” says Wally Thompson, Vice-President, Distribution, Manulife Affinity Markets. “That’s why offering specialized travel insurance for Canadians is important. Offering coverage for COVID-related expenses means we can help Canadians protect what matters most when they plan their travel with Transat.”

Full details on this insurance coverage can be found here.


Don't miss a single travel story: subscribe to PAX today! 

Indicator...