The Travel Industry Council of Ontario (TICO) says it has completed a review of its funding and fee model and will soon be looking for registrant feedback.
In a release on Wednesday (Aug. 25), TICO President and CEO Richard Smart said the review was aimed at improving “transparency, fairness and equity for fees charged to registrants.”
TICO management is planning a consultation period with registrants and other stakeholders beginning September 2021.
“Further details concerning these proposed changes and how you can participate in the consultation, will be supplied via a consultation document which will be sent to registrants shortly,” wrote Smart in the release.
TICO says its consumer protection role during the COVID-19 pandemic period has been “challenged.”
“Following a series of communications and regulatory amendments which came into effect March 30, 2020, registrants have experienced reduced reporting requirements as well as renewal fee and payment waivers owing TICO through to March 31, 2022,” Smart wrote. “The pandemic has also highlighted issues and challenges associated with the current funding framework and fee model.”
Smart added that registrant feedback and input “are critical in shaping TICO’s future funding model” in support of its consumer protection mandate and he encouraged registrants to engage in the reviewal process.