Rocky Mountaineer is delaying the start of its Canadian travel season until July 5, 2021, due to ongoing travel restrictions and the uncertainty around when they will be lifted.
“We are extremely disappointed to be forced to delay the start of our season, but we remain very optimistic about restarting travel in July," Peter Armstrong, founder and interim CEO, of Rocky Mountaineer, said in a statement on Wednesday (April 14). "Our team is eagerly working to prepare our trains for operations and we all look forward to getting back to what we do best, which is hosting guests for an incredible experience on board our trains,”
For guests affected by the delayed start to travel in Canada, Rocky Mountaineer is offering several benefits, including: providing a future travel credit equivalent to 110% of monies paid; holding its 2021 and 2022 rail pricing at 2020 levels; and providing a price guarantee for its vacation packages to ensure travellers can book a similar tour at the same price, even if third-party hotels or tour operators raise their prices.
Guests can also choose to transfer their booking to the new route in the U.S., Rockies to the Red Rocks, with an added incentive to return to travel on the Canadian routes in the future.
Understanding some guests may be hesitant to select a new travel date immediately, Rocky Mountaineer has added greater flexibility to its bookings, which allows guests to change their departure dates, or people on the booking, up to 30 days ahead of travel, without charge or penalty.
Full information on these offers is available at www.rockymountaineer.com.
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