Tuesday,  March 26, 2019  12:16 pm

Former WestJet employee sentenced to prison for fraud

Former WestJet employee sentenced to prison for fraud

A former WestJet employee has been sentenced to two years in prison for fraud after issuing travel credits to friends between 2012 and 2015 while he worked in guest relations, CBC reports

Terance Gough was sentenced Monday in Calgary after pleading guilty earlier this month. He will have to pay $15,000 in restitution for fraudulently issuing $145,000 in travel credits.

When he worked at WestJet, Gough’s job was to resolve customer complaints – a role that gave him the ability to issue travel credits for up to $350 if a complaint was valid.

Gough, who was fired from WestJet in 2015, issued credits to people who had not complained to WestJet nor had even travelled with the airline, an internal investigation found. 

Of the $145,000 travel credits Gough issued, $138,000 were used, CBC reports.