Friday,  July 3, 2020  9:51 am

NCL's Peace of Mind program includes flexible booking policy

  • Cruises
  •   06-01-2020  2:41 pm
  •   Pax Global Media
NCL's Peace of Mind program includes flexible booking policy
Pax Global Media

Norwegian Cruise Line (NCL) has released a brand new policy, called Peace of Mind.

Focusing on a series of enhanced health and safety measures, the program allows passengers to cruise safely while enjoying flexible booking, while even changing their plans as needed.

NCL has been working closely with the CDC (Center for Disease Control and Prevention) and is adding stringent protocols, strategic application and supporting innovation to meet and exceed their standards once those have been finalized by them. 

The below are the safety measures NCL will immediately be implementing fleetwide, with more in development:

All-new air filtration

Installation of medical-grade air-filters, H13 HEPA, that remove 99.95% of airborne pathogens across our entire fleet to ensure the air is clean. Click here to learn more.

Enhanced screening protocols

All guests will undergo an enhanced pre-embarkation health screening, and those considered at risk will undergo additional screening. Additionally, all crew will undergo extensive screening prior to embarkation and constant monitoring throughout the voyage. Touchless temperature checks and continuous monitoring of guests and crew throughout the voyage will help identify potential health issues, offering an additional layer of prevention and protection. Click here to learn more. 

Increased sanitation measures

All ships are thoroughly cleaned and disinfected prior to every voyage in accordance with company protocols, which are developed in partnership with CDC's Vessel Sanitation Program. Embarkation terminals will be sanitized continuously, and, where possible, fogged before and after each embarkation and debarkation. Further, all staterooms, suites and public areas will be cleaned, sanitized and disinfected at an increased frequency, and including the use of Electrostatic Spray Technology. Click here to learn more.

Responsible social distancing

To provide even more space for responsible social distancing, guest capacity on board will be reduced. Staggered embarkation and online check-in will be implemented for proper social distancing. In addition, NCL is committed to reducing capacity in all public areas throughout the voyage. Click here to learn more.

Enhanced medical resources

Onboard medical centers will be fully equipped with the latest testing kits and medical supplies. NCL is also increasing its medical team fleetwide. Additionally, each ship has dedicated isolation accommodations should the need arise. Click here to learn more.

Extended ship-to-shore safety

NCL is partnering with local destinations and tour operators to ensure its industry-leading health and sanitation protocols extend to the shoreside experience.

NCL will only visit safe, open ports of call which may cause changes to your itinerary. Keeping our guests up-to-date with the latest confirmed changes impacting their itineraries is a top priority. Click here to learn more. 

For all cruises through November 30th, NCL is reminding guests that they cancel up to 48 hours prior to the vacation start date. Guests also have the flexibility to use the 100% Future Cruise Credit for sailings through December 2022. All cruises Dec. 1st and beyond can be cancelled up to four months prior to sailing and receive a full refund under NCL's regular cancellation policy.


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