U.S.-based Travelex Insurance Services has announced its expansion into Canada, setting up full operations, including claims administration and travel assistance, in Toronto, ON.
Travelex's strategic initiative begins with the expansion of its North American footprint, which brings opportunities for the company's long-time partners, new partnerships, and consumers.
"We're bridging a gap for our current partners that have operations in Canada with more opportunities for Travelex products and services," said Shannon Lofdahl, president and CEO at Travelex, "and we're working to become a premier travel insurance provider for their Canadian travellers."
In 2017, Travelex joined the Zurich family of global brands, which operates in 15 countries, opening the door for Travelex to broaden its presence in the global travel market.
"This is an exciting time for Travelex," Lofdahl said. "Our expansion into Canada gives us the opportunity to serve travellers throughout North America, whether they book travel insurance through a travel professional, tour operator or our website.
"Travelex's customer care is certainly one of our key differentiators," Lofdahl said. "We've won many awards for our customer service and our partnerships are measured in decades. I think Canadian travellers will be impressed with what we have to offer them."
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