Sunday,  August 14, 2022  3:27 pm

Aeroplan extends pause on expiry of points until May 31, 2023

  • Buzz
  •   07-27-2022  9:43 am
  •   Pax Global Media
Aeroplan extends pause on expiry of points until May 31, 2023
Pax Global Media

Aeroplan has decided to extend its pause on expiry of points until May 31, 2023, which means that between now and May 30, 2023, any Aeroplan points which would have expired will not.

The loyalty program’s inactivity policy was placed on hold during the pandemic to help members who were not necessarily earning points while at home. 

The program also made its inactivity policy more flexible during COVID, increasing it to 18 months in advance of the Aeroplan program relaunch.

“While many of our members are back to travelling and or have engaged with our exciting everyday partners like Starbucks, Uber, and Uber Eats, we recognize that this is not necessarily the case for everyone just yet,” Air Canada’s senior manager of media and public relations Christa Poole wrote in a press update on Wednesday (July 27).

READ MORE: Cheers! Aeroplan members can now earn points at the LCBO

Effective May 31, 2023, Aeroplan’s normal expiration policy will once again apply, meaning points will expire if an eligible transaction has not been completed within the 18 months prior to this date.

There are several ways for Aeroplan members to check if they they’re not at risk of having their points expire:

At any time, members can view the date their points may expire by logging into their account dashboard. 

Aeroplan sends members reminders to customers at risk of their points expiring to encourage members to make a qualifying transaction such as: linking their Aeroplan account to their Starbucks and/or Uber/Uber Eats accounts and making a qualifying purchase, using an Aeroplan credit card, shopping online via the Aeroplan eStore at retailers like Amazon, The Bay, Sephora, Dyson, Lululemon, and the Gap, staying at partner hotels like Fairmont Hotels and Resorts, or donating points to one of our Aeroplan charities.

It should be noted that members who do end up expiring (after May 30, 2023), Aeroplan will reinstate all their points if they fly with Air Canada or if they get an Aeroplan co-brand credit card via with TD, CIBC, American Express or Chase, within six months of the day the points expired.

For more information, click here.

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